Feedback and complaints
We value feedback that helps us improve our services and we aim to respond to all complaints promptly and in accordance with our service standards. The information below sets out how to proceed with complaints and feedback of various kinds.
If you would like to let us know how to improve our Registry services, you can send an email to the registry at firstname.lastname@example.org. Alternatively, you can write a letter to:
The Land and Environment Court of NSW
Level 4, 225 Macquarie Street
Sydney NSW 2000
If you would like to help us improve the way we provide information online, fill out our website survey.
If you would like to send a short comment about the website, send it in an email to the registry at email@example.com.
The Court aims to deliver reserved judgments within three months of the judgment being reserved at the conclusion of the hearing. If a judgment has been reserved for more than three months, you may make an inquiry via the method set out in the Court's policy on Delays in reserved judgments (PDF , 151.3 KB).
The Judicial Commission of NSW hears complaints about Judges in NSW.
The NSW Land and Environment Court aims to promote good practices and maintains the highest standards of performance. If you're not satisfied with the conduct of a Commissioner you can make a complaint via the method set out in the Court's Policy on complaints against Commissioners of the Land and Environment Court (PDF , 32.8 KB). Please note a complaint to the Chief Judge is not a substitute for an appeal against a Commissioner's decision on questions of law.